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Network Administrator
A network administrator may install, configure, monitor and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network systems. Also, could provide technical assistance to computer system users, answer questions or resolve computer problems for clients in person, via telephone or a remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Computer/Technical Support Specialist
This person provides technical assistance to computer systems users. Answer questions or resolve computer problems for clients in person, via telephone or from remote locations. Many provide assistance involving the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Help-Desk Technician
This person assists computer users with the inevitable hardware and software questions that are not addressed in a product's instruction manual. Help-desk technicians field telephone calls and email messages from customers who are seeking guidance on technical problems.
Computer Systems Administrator
Systems administrators are the information technology employees responsible for the efficient use of networks by organizations. They ensure that the design of an organization's computer site allows all of the components, including computers, the network, and software, to fit together and work properly.
